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Frequently Asked Questions

What payment methods can I use?
We accept:
- Credit/Debit Cards (Visa and MasterCard).
- PayPal
- Money orders.
- Bank deposit / Wire transfer (Chase Bank, USA)

 How long does it take to receive my order?
You can choose the shipping method during the checkout process. We have two shipping methods:
 1. Fast Express Shipping: delivery time is 7-9 days (only $ 15).
 2. First Class Mail: delivery time is 2-3 weeks (free shipping).
All orders are fully insured against loss at no additional charge. 100% Satisfaction Guarantee!
Most orders are shipped within one business day, once payment has been received.
Wholesale orders are processed within 2 days.
Wholesale orders from our catalog are processed in 1 week.

Do you require a minimum order amount?
There are no minimum order requirements.

How secure is online ordering?
Using your credit card to shop at Inca Zone is extremely safe. Orders are processed using the latest encryption technologies through PayPal and, trusted names in online security.

Does accept returns?
Customer satisfaction is our highest priority! We are very confident that our quality jewelry will meet and surpass your expectations. However, if you are not completely satisfied for any reason, you may return your order within 7 days of receiving your goods for a refund or exchange. Shipping cost is not refundable.

Can I pay in different currencies?
Use your current PayPal account to make payments in: United States Dollars, Great British Pounds Sterling, Australian Dollars, Canadian Dollars, Euros and Yens.



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